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Refund and cancellation All purchases are final and no refunds will be made after purchase is accepted.
After you click Place Your Order on the "Confirm and Submit" page, your order begins processing immediately. It cannot be canceled. Payment Options
Credit Cards Accepted:
* American Express
* MasterCard
* Visa
* Discover Other Forms of Payment: * Online Gift Certificates ? We Do Not Accept:
* Checks
* Money Orders * COD's * Layaway Plans ? Sales Tax
State laws require that we charge applicable sales tax on orders shipped to addresses in California . We do not charge sales tax on the purchase of Gift Certificates; however, items paid for with Gift Certificates will be taxed if shipped to addresses within California . ? Discounts and Gift Certificate Codes Steps for redeeming a Promotion or Discount Code or Gift Certificate: * On the Payment page in Checkout, enter the code exactly as it appears, in the box next to "Gift Certificates and Discount Codes." * Codes are NOT case sensitive. * Continue with the Checkout Process. Adjustments will apply when you review your order. If your discount qualifies, it will be displayed in the payment summary. Only one Promotional Discount code per order will be accepted. ? Returns and Exchanges Our Return Policy
sissishop.com does not accept Returns and/or Exchanges
Damaged or Defective Items
If you receive a damaged or defective item, contact a Customer Service specialist within 7 days of delivery by e-mail at shop@sissi.tv. Please send original confirmation e-mail. The specialist will also need your e-mail address and phone number. Sissishop.com will make every reasonable effort to replace the item in a timely manner. ? Security, Privacy, Terms of Use Secure Shopping Guarantee Sissishop.com understands your concerns about Internet security. We make every effort to protect your personal information by employing a secure web server that supports industry-standard Secure Socket Layer (SSL) encryption.
Here's how it works: SSL encryption is active in all areas where customer information is requested. You can check to see that you have entered an SSL-active area by looking in the lower right-hand corner of your browser. If you see an unbroken key or a closed lock (depending on your browser), you will know that SSL technology is in place and ready to encrypt your information. You can also check by looking at the URL line of your browser. When you are in an SSL-active area, the first letters of our website address will change from "http:" to "https:" (the 's' stands for 'secure'). When you place your order with us online, your information is transmitted across the Internet in an encrypted (scrambled) form, which is then decoded when it gets to us. We want you to feel comfortable placing your order online. Please send any additional questions or comments regarding this secure technology to shop@sissi.tv. ? Privacy Policy
Website Log Information When your Web browser requests information from our site, our Web server automatically records the date, time, and IP address from which your request came. From this information, we can sometimes, but not always, determine the domain and host name of the network provider to which you are connected, such as MSN, America Online, your local ISP, etc. This information does not identify you individually, and we do not seek to do this. You are an "anonymous" user unless you choose to send us email, fill out an online form to request more information, add your name to one of our email lists, or purchase one of our sissi.tv&sissishop.com products. We use the aggregate information in our visitor files to determine usage and "popularity" of various parts of our web site. Sometimes we share web site log information with our business partners for advertising, promotional or merchandising purposes, and to help improve our site and make it more useful to you. ? Credit Card Information Keeping your personal credit card information private is vitally important to us. sissishop.com will never rent or sell the information gathered in a credit card transaction. Knowing that you use certain services or purchase certain products may help us to offer you better service and more popular products. Please note that there are places in sissishop.com where you can transmit credit card information in order to complete a purchase transaction. Any time we ask for a credit card number we transmit that credit card number in an encrypted format. We use industry-standard, SSL (Secure Socket Layer) encryption. Sissishop.com does not sell or provide any third parties with any personal credit card information. ? Email Addresses We may collect your email address when you (i) choose to send us an email message, (ii) choose to fill out one of our online forms to request information about our products and services, or (iii) purchase one of our sissishop.com products. We may use your email address to respond to your inquiry and to communicate with you when necessary to provide customer service and/or follow-up information related to a product purchase or shipping information. We may also use your e-mail address to contact you about special offers from sissishop.com from time to time. Sissishop.com does NOT sell or provide any of your personal information to third parties. ? Postal Addresses We may collect your postal address when you (i) choose to fill out one of our online forms to request information about our products and services, or (ii) purchase one of our sissishop.com products. We may use your postal address to respond to your inquiry and to communicate with you when necessary to provide customer service and/or follow-up information related to a product purchase or shipping information. We may also use your postal address to contact you about special offers from sissishop.com from time to time. sissishop.com does NOT sell or provide any of your personal information to third parties. ? Telephone Numbers We may collect your telephone number when you (i) request that we contact you by telephone, or (ii) choose to fill out one of our online forms to request information about our products and services, or (iii) purchase one of our sissishop.com products and we need to communicate with you about billing or shipping information. sissishop.com does NOT sell or provide any of your personal information to third parties. However, sissishop.com may disclose the information listed above when required by law or court order. ? We hope this Security and Privacy Policy statement answers your questions about how we handle the personal information you provide us. ? Third-Party Web Beacons We use third-party web beacons from Yahoo! to help analyze where visitors go and what they do while visiting our website. Yahoo! may also use anonymous information about your visits to this and other websites in order to improve its products and services and provide advertisements about goods and services of interest to you. ? If you have any questions, please do not hesitate to contact us by email (shop@sissi.tv). ? Return Policy ? 7-day 100% Total Satisfaction Guarantee ? If you are not 100% convinced that you have purchased the finest product available during the first 7 days, you can return it, exchange it for another product, or get a full refund, shipping charges are not included. ? Merchandise Return Policy: ? In order to receive a full refund or exchange, all merchandise must be returned in less than 7 days upon date of your receipt. No returns accepted without our authorization approved, and you must include your proof of purchase. All merchandise must be in the same condition as received. ? Incorrect Address: ? SissiShop.com will charge the customer any and all fees associated with an incorrect address provided. If the apartment/suite number is not included or an incorrect postal code is provided and re-shipping is required, there will be a re-shipping charge equal to the original shipping charge added to the customeru2019s credit card.
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